When confronted with a performance problem or an innovation opportunity or anything else, we should ask, “How can we address this through our teams?”
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In essence, we have treated organizations like increasingly complex machines in which the humans are but component parts and in which the solutions to any ills involve tweaking the system from the top — by addressing culture broadly — or by upgrading the individual components, the humans, themselves.
https://hbr.org/cover-story/2019/05/the-power-of-hidden-teams
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